YOUR QUESTIONS. ANSWERED.
Everything you need to know before your next rep.
How do GLORIVEX products fit?+
GLORIVEX products vary by style. Oversized tees are designed with a relaxed, boxy fit. Slim fit tees are closer to the body with a more athletic shape. Regular fit tees sit between slim and oversized. Bottoms, hoodies, jackets and hats each have their own fit details on the product page.
Please check the size guide on each product before ordering.
Are GLORIVEX products made to order?+
Yes. Most GLORIVEX pieces are made to order, which means your item is produced after your order is placed. This helps avoid unnecessary overproduction and keeps each drop more intentional.
Please allow 2–5 business days for production, printing and packing before dispatch.
How long does delivery take?+
After dispatch, estimated delivery times are:
- Australia: 7–12 business days
- United States: 7–12 business days
- Canada: 7–12 business days
- United Kingdom: 6–10 business days
- France, Germany & Italy: 6–10 business days
- United Arab Emirates: 6–10 business days
- Other supported countries: 20–30 business days
If your country appears at checkout, shipping is available to your location. Final shipping options and costs are confirmed at checkout.
Will I receive tracking?+
Yes. Once your order has been dispatched, tracking details will be sent to the email address used at checkout.
If you have not received tracking yet, your order is likely still in production, being packed, or waiting to be dispatched.
Can I change or cancel an order?+
Because GLORIVEX products are made to order, changes or cancellations may not be possible once production has started.
If you need to change something, contact us as soon as possible at admin@glorivex.store with your order number.
Do you accept returns or exchanges?+
As each piece is made to order, we do not accept change-of-mind returns or exchanges.
If your item arrives faulty, damaged, or incorrect, contact us at admin@glorivex.store with your order number and clear photos so we can help.
What if my order arrives damaged?+
Email admin@glorivex.store with your order number and photos of the issue as soon as possible.
We’ll review the issue and help with the next steps if the item is faulty, damaged, or incorrect.
How should I care for my GLORIVEX products?+
For most apparel:
- Wash cold, inside out
- Do not bleach
- Hang dry where possible
- Do not iron directly over prints, embroidery, or graphic details
Care instructions may vary depending on the product, so always check the product page.
